Video appointments are becoming an increasingly useful tool and a popular option as a way to help resolve various behaviour and training problems you have, particularly at the moment where social interactions are difficult.
During this current lockdown, appointments are being carried out via a Skype video session and are proving to be a great way to get across all the information you need.
Why not get the information from You Tube or similar? Because a 121 video appointment is tailored to your individual needs and gives you the ability to ask questions relevant to you, your environment and puppy /dog.
In addition the use of Whats App during your appointment can allow us to observe behaviour without the influence of a stranger (me) interfering with the normal routine from the dogs point of view and this should not be underestimated, there have been many occasions where the presence of a trainer can unintentionally interfere with what 'normally happens'.